At FoxyBox.net, we strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help. Please review our return and refund policy below.
You may return an item within 7 days of receiving it.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
Some items, such as customized or perishable products, are non-returnable.
Customers are responsible for the return shipping costs, unless the item received was defective or incorrect.
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7-10 business days and credited to the original payment method.
Shipping costs are non-refundable.
We only replace items if they are defective or damaged.
If you need an exchange, please contact us within 48 hours of receiving your order.
Orders can be canceled within 24 hours of placement, provided they have not been processed or shipped.
Customized orders cannot be canceled once production has begun.
Contact our customer service team at customerservice@foxybox.net with your order number and reason for return.
We will provide you with return instructions and the return shipping address.
If you have any questions about our Return & Refund Policy, please contact us:
FoxyBox
Mob: 01117411559
Emails: customerservice@foxybox.net | corporate@foxybox.net
We reserve the right to update this policy at any time, so please check back periodically for any changes.
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